Eternal Lovers Wooden Cutting Boards

Our Delivery Policy

1. If any defect is found (damaged/ defective/ wrong product) after opening the box, inform the Cosmic Bag “Customer Relationship Management Department” (through inbox or
hotline +8801332804646) as soon as possible along with a picture/ video proof. 2. Exchange process must be initiated within 3 days of receiving the parcel. 

2. Product quality needs
to be in the original condition. Products must not be used or washed.

3. Cosmic Bags Box, Product hand tags, polybags, and the original invoice must be returned along
with the products.

4. Exchange delivery cost may be applicable.

5. Promotional offers are not applicable for returned products.